Welcome to Malik Abaya. By accessing our website, placing an order, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
General
Malik Abaya reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of our website and services indicates your acceptance of these terms.
Product Information
We strive to display product colors, designs, and details as accurately as possible. However, slight variations in color, embroidery, fabric texture, or appearance may occur due to photography lighting, screen settings, and production differences.
Pricing & Payments
- All prices mentioned on the website are in INR (₹).
- Prices may change without prior notice.
- Full payment must be completed before order processing for prepaid orders.
- Cash on Delivery (COD) is available on all products/locations.
Order Confirmation
Once an order is placed, customers will receive an order confirmation through email, SMS, or WhatsApp. Malik Abaya reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, suspicious activity, or operational issues.
Shipping & Delivery
- Delivery timelines are estimated and may vary depending on location, courier services, weather conditions, or operational delays.
- Malik Abaya is not responsible for delays caused by courier partners or unforeseen circumstances.
- Customers are responsible for providing accurate shipping details while placing orders.
Return, Refund & Exchange Policy
- We do not offer returns or refunds as a standard policy.
- Exchanges are accepted only for damaged products or incorrect size/color received from our side.
- Exchange requests must be reported within 24 hours of delivery along with a parcel opening video.
- Customer-choice size/color exchanges are subject to applicable exchange charges.
Intellectual Property
All content on the Malik Abaya website, including images, designs, logos, videos, graphics, text, and branding, is the intellectual property of Malik Abaya and may not be copied, reproduced, or used without permission.
Fraud Prevention
Malik Abaya reserves the right to cancel suspicious orders or block accounts involved in fraudulent activities, fake claims, abuse of policies, or misuse of promotional offers.
Limitations Of Responsiblities
Malik Abaya will not be responsible for:
- Delays caused by third-party logistics providers
- Minor color or stitching variations
- Customer measurement issues
- Incorrect address or contact information provided by customers
- Indirect or consequential damages arising from the use of our products
Privacy & Security
Customer information is handled securely and used only in accordance with our Privacy Policy. We do not sell or misuse customer data.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts applicable to our business operations.